Last Updated: April 04, 2022
Trust is a community for modern businesses. Our services allow businesses to get buying power, advice, and insights to grow stronger businesses, and we treat privacy with the importance it deserves. We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose personal information when you use our services, so you can make an informed decision about how you want to interact with our services. Personal information does not include anonymized or aggregated data.
When you use our services, we may obtain data about you. So we want to be transparent about the information we collect, how we use it, when and how we might share it, and the controls we provide you to access, control, and delete your personal information.
We invite you to take a look below to learn more. We tried to write this Privacy Policy in a friendly, digestible manner, but if you still have any questions about our Privacy Policy, please contact us at privacy@trust.co.
WHAT INFORMATION WE COLLECT
We collect three basic types of information: (1) personal information you provide us; (2) personal information we receive from third parties; and (3) personal information we automatically collect when you use our services.
1. Information you provide us. The personal information we collect depends on the services you use and how you access them. We may collect following personal information: your name, business name, email address, personal information accessible through your accounts that you provide us access to (including financial accounts), and other personal information you provide through our services and when you contact us.
If you apply for a job with Trust, we will collect your name, contact information, demographic information, education and work history, work eligibility information and any other information you choose to provide. Eligible candidates may be asked to undergo a background check or other screening measures, which are facilitated by our third-party partners. We use this information to determine your eligibility for the role, facilitate your candidacy, make hiring decisions, and communicate with you through the hiring process.
2. Information we receive from third parties. We may receive personal information about you from third parties. For example, we may obtain information when you login through a third-party website, application, or authentication service. These services may authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, or other information, and, if you are accessing the services on behalf of a business, your business’s financial transaction history, account balance, account history, EIN, business address and any applicable government watchlist screening information. We are not responsible for how third parties collect or use your information, and the data we receive from these third-party sites is dependent upon the applicable third party’s policies and your privacy settings on that third-party site. We encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services, and if necessary, adjust your privacy settings on third-party sites and services before linking or connecting them to our services.
3. Information we get when you use our site. We automatically log information about you and your device or browser when you visit our site or use our services. For example, when you visit our site, we learn your operating system type, browser type, and IP address. We also learn how you use our site, including the pages you visit and forms you fill out. When you participate in certain services, we collect additional information about how you use our services.
We and our service providers use cookies, scripts and similar technologies to manage the services and to collect information about you and your use of the services. These technologies help us to recognize you, customize or personalize your experience, advertise products or services to you and analyze the use of our services to make them more useful to you. These technologies may also allow us to collect demographic and statistical data and provide this information to our service providers to help deliver their services. For example, we use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for our services and to understand more about our users by monitoring aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
Most internet browsers also allow you to remove or manage cookie functions and adjust your privacy and security preferences. For information on how to do this, access the “help” menu on your internet browser, or access http://www.aboutcookies.org/how-to-control-cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it. Please note, however, that depending on your device and operating system, you may not be able to delete or block all tracking technologies, and disabling these technologies may mean that some features of our services may not work properly.
We are unable to respond to “Do Not Track” signals set by your browser at this time.
HOW WE USE YOUR INFORMATION
We will use your information to provide you with provide you with our services and for the additional purposes described here:
- to develop, operate, maintain, improve, test, and protect our services. This includes things like providing the services you request, improving, personalizing, and enhancing your experience with our services based, in part, on your interactions with our services, and showing you custom content.
- to monitor, research and analyze usage and trends, including use logs, and help us understand how our services are used.
- send you communications. For example, we may use your personal information or any communications you send us to respond to comments, questions, and technical and administrative support inquiries, share information about our products and services, including, but not limited to, updates, security alerts, technical and administrative notices, and provide you with promotional offers that we think may interest you. To protect your account, we may also use your personal information to verify your identity. We’ll make sure that, at any time, you can opt out of marketing messages and promotional offers we may send.
- to protect against, investigate, and deter abusive, fraudulent, unauthorized, or illegal activity, to enforce legal terms and usage policies related to our services, to comply with legal requirements, and to meet governmental and institutional policy obligations. We may also use personal information for any other lawful, legitimate business purpose, including to conduct, manage, and grow our organization.
WHEN WE MIGHT SHARE YOUR INFORMATION
We may share your personal information in the instances described below.
- We may share your information with third parties, with your consent or at your direction, including as part of collaborations you choose to engage in through the services.
- If you provided a testimonial, including as part of a customer satisfaction survey, with your consent, we may post your testimonial on our services. The testimonial, including your name, will be posted publicly and visible to any visitor of our services.
- We may share your personal information with third parties who may have products or services we think you may enjoy.
- If you registered for the services and have a Trust account, certain information concerning your use of your account may be accessible to the account administrator, including your email address and access and usage history.
- We may share your personal information with third-party service providers or business partners who help us deliver or improve our services or who perform services on our behalf.
- We may share with other companies and brands owned or controlled by Trust, and other companies owned by or under common ownership as Trust. These companies will use your personal information in the same way as we can under this Privacy Policy.
- We may transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. Should such a transaction occur (whether a divestiture, merger, acquisition, bankruptcy, dissolution, reorganization, liquidation, or similar transaction or proceeding), we will use reasonable efforts to ensure that any transferred information is treated in a manner consistent with this Privacy Policy.
- We may share your personal information with third parties for legal or safety reasons, such as to (i) comply with applicable laws; (ii) respond to lawful requests and legal processes; (iii) protect the rights and property of Trust, our agents, customers, and others; (iv) to protect the safety of our employees, agents, customers, or anyone else; and (v) enforce any agreements you may have with us.
- With others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
CONTROL OVER YOUR INFORMATION
We want you to be in control of your personal information, so we have provided you with the following tools:
- Marketing opt out. If we send you marketing emails or promotional offers, we’ll be sure to let you know how to opt out. If you do opt out, we’ll still send emails about your account activity and service-related communications, and other non-marketing emails.
- Modifying Your Device Settings. You can restrict us from accessing certain device information by changing your permissions in your mobile device’s and browser’s settings menu. Please note that the withdrawal of permission to access some device information may result in an inability to take full advantage of our services.
- Deletion and revoking permissions. You can delete some information directly through our services. Of course, if you delete information or revoke permissions, certain services and opportunities may lose full functionality or availability. If you would like to delete any other information or revoke any other permissions, email privacy@trust.co and we’ll help you out.
- Access, revision, and correction. You may be able to edit some of your personal information, including your account information, through our services. If you have any other requests, please send them to privacy@trust.co. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before we let you access or update your personal information. We may also reject your request to access or update your personal information for a number of reasons, including, for example, if the request risks the privacy of other users or is not required by law.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. You may make one request each year by emailing us at privacy@trust.co.
CHILDREN UNDER 13
Our services are not intended for children under the age of 13. We do not knowingly solicit or collect personal information from children under the age of 13. If we learn that any personal information has been collected inadvertently from a child under 13, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 13, please contact us at privacy@trust.co.
NEVADA RESIDENTS
Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. If you would still like to submit such a request, please contact us at privacy@trust.co.
DATA RETENTION AND STORAGE
We will retain your personal information for the length of time needed to fulfill our business purposes unless otherwise required or permitted by law. We store data on servers in the U.S. If you use our services outside the U.S., this means that your personal information may be transferred internationally.
HOW TO CONTACT US
If you have any questions about this privacy policy or our site, please contact us at privacy@trust.co. You may also reach us at our address:
Trust Software, Inc.
1207 4th Street, 400A
Santa Monica, CA 90401
CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time in our sole discretion. When we do, we will be sure to let you know by updating the “Last Updated” date at the top of the page. Sometimes we may provide you with additional notice, such as adding a statement to our website homepage or sending you an email. By continuing to use our services after we publish changes to this Privacy Policy, you acknowledge that you have read and understood the changes.
